Where can I find invoices?
Currently, DriveUploader customers use two payment gateway providers. New customers use a Paddle gateway and customers with subscriptions created before Feb 2022 use the FastSpring gateway.
Paddle
There are two ways how to find Paddle invoices:
1) Open payment history in your DriveUploader account.
2) Invoices for your subscription are sent each month after a subscription payment is made to the email address you provided as your billing information when you created your subscription.
How to find invoices in the inbox:
Sender: DriveUploader (via Paddle.com) <help@paddle.com>
Subject: Your PLUS/PRO plan - monthly/yearly payment subscription transaction receipt
FastSpring
Invoices for your subscription are sent each month after a subscription payment is made to the email address you provided as your billing information when you created your subscription.
How to find invoices in the inbox:
Sender: Klokan Technologies GmbH <mailer@fastspring.com>
Subject: Your Order: DriveUploader [KLOddmmyy-xxxx-xxxxx]
("dd" represents a day, "mm" represents a month, "yy" represents a year when the payment was made. "x" are unique numbers representing your subscription number)
This is what an email with an invoice looks like:
